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Help and FAQs

Welcome to our online English lessons.

How to use lessons

To begin a lesson you want to do, click on its title. The first page of each lesson shows you the title, the topic and the skills you will practise.
The number of activities per lesson is shown in the red menu bar running from left to right at the top of the lesson. This bar also has lesson exercise keys: small pictures which show you whether each exercise is a listening, reading, writing, grammar, vocabulary or speaking exercise.

The number of activities per lesson is shown in the red menu bar running from left to right at the top of the lesson.

Lesson Exercise Key: What do these pictures mean?

To begin the lesson click "Start" to go to the first activity.
On each activity, you will see instructions on what to do in black writing. For example, enter your answers in the boxes or use the arrows.
When you have completed the exercise, click "Check Your Answers". You will be told your score and whether you have finished that exercise.
To go to the next exercise click "Next". Alternatively, you can click on the number of the exercise you would like to do or the picture. The menu bar will track where you are by highlighting the number of the exercise you are on.

When you have completed all the activities in the lesson, or wish to try another lesson, close the page by clicking on "Close" in the bar at the top of the page. You will then go back to the list of lessons for the week where you can choose another lesson.

Answers and feedback

All of the exercises tell you whether your answer is correct or not. You get instant feedback on your answers.
Each exercise is then scored individually. You are given a percentage score based on how many correct answers you give and how many attempts you had before you got the answer right.
In many of the exercises you will also be told not only if your answer is incorrect, but given feedback telling you where to find the correct information or why your answer was not the right one. Many of our lessons have small "Hint" pictures which you can see when you have not given a correct answer. If you hold your mouse over each picture, you will see an explanation for the answer or a clue where to find the right answer.

How do I search the library?

There are 4 ways to search the library.

  1. From the library page you can see all the lessons in the library.
    To do a lesson, simply click on its title.
    To see the next page of 10 lessons you can choose from, click "next". If you only want academic lessons, choose "Academic" by using the arrows on the dropdown menu and then press "Search".
  2. If you want to search for a specific lesson or lessons, you can type a word in the keyword box. For example type "environment" or "music" and then click "Search". All lessons that have these words in their title or topic description will then come up. Click on the title of the one you want to do.
  3. If you want to find all the Upper-Intermediate lessons that have listening exercises, choose Upper-Intermediate by using the arrows on the dropdown menus. Beside "Skills to practise", use the arrow to choose "listening". Then press "Search".
  4. If you have been given the number of a particular lesson to do by your teacher, or it is a lesson you would like to look at again, you can type this in the box beside "Enter a lesson number" and click the search button.

What browser do I need to access the site?

SelfAccess has been developed and tested for use with the latest major browsers. Our content uses features defined by the W3C Internet standards for HTML4 and DOM1. These same standards have also been adopted by the major browser manufacturers.
Suitable browsers are Firefox, Netscape 6.1 or above or Explorer 5.5 or above. To check your browser type and confirm compatibility with SelfAccess use our browser tester.
You can get a copy of the latest version of your preferred browser from the one of the following Links: Internet Explorer, Firefox or for assorted browsers

Why can't I hear the recordings?

We use flash to make the sound player on some of our lessons. Is it possible you do not have a flash player installed on your machine?
Please try going to and downloading the shockwave player as this should help.

Why can't I do the lessons?

It may be that you have cookies turned off on your Internet browser settings. Cookies need to be turned on for SelfAccess to work on your machine. You can turn cookies on and off by looking under "preferences" on explorer settings. Also under "security zones" on your explorer settings, leave you security level on medium.

Have you installed the "Google bar"? If you have the Google bar on Internet explorer, you need to allow pop ups from our site.

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